Caring hands of an aide with an elderly person in a warm home

In-Home Elderly Care · Taipei, Taiwan

Gentle, Dependable Care
in the Comfort of Home

Fernvale walks alongside families in Taipei who want their elders to remain at home, looked after with patience, skill, and genuine warmth.

Enquire About Care Our Services

Fully Trained Aides

+886 4 649 9480

[email protected]

7 Days a Week

What We Offer

Care Shaped Around Each Individual

We offer three core service arrangements, each crafted to address a different dimension of daily and nightly care needs.

A caregiver sharing a quiet weekend morning with an elderly person

Weekend Respite Care

A trained aide takes over all care duties across Saturday and Sunday, allowing family caregivers genuine time to rest. Personal hygiene, meals, medication, household tasks, and companionship — all handled with consistency.

Half-day or full-day shifts
Follows established care routine
Medication management included

From NT$8,100 Enquire

A softly lit bedroom where an elderly person rests under supervision

Nighttime Monitoring & Comfort

An aide stays present through the night — helping with bathroom visits, repositioning, comfort adjustments, and late or early medication schedules. Suited for those with sleep difficulties or conditions requiring continuous attention.

Evening through morning coverage
Mobility and fall prevention
Night-time medication scheduling

From NT$18,300 Enquire

A warm, well-organised living room where an elderly person is comfortable at home

Premium Holistic Home Care

A full-dimension care programme covering personal care, nutrition, home management, health observations, medical accompaniment, social activities, and emotional companionship. One dedicated primary caregiver, coordinated with your family.

Dedicated primary caregiver
Family care coordinator liaison
Medical visit accompaniment

From NT$70,100 Enquire

Why Families Choose Fernvale

Steady Hands. Familiar Faces. Genuine Attention.

Trained, Vetted Aides

Every member of our care team is background-checked and trained in elder care protocols before entering a home.

Home Remains Home

Older adults are supported in their own familiar surroundings, preserving comfort, routine, and a sense of independence.

Open Family Communication

Regular updates and a direct line to the care coordinator keep families informed and at ease throughout each care period.

Flexible Scheduling

Whether you need a single afternoon, recurring weekend coverage, or continuous daily support, arrangements adapt to your needs.

Health Observation Included

Aides monitor general wellbeing indicators and flag changes early, giving families timely and accurate information.

Unhurried, Attentive Pace

Our approach refuses to rush. Each visit is given its proper time, with the quiet respect an older person deserves.

Start the Conversation

Your family member deserves attentive, respectful support at home.

Reach out today to discuss your situation. There is no obligation — only a thoughtful conversation about what care might look like for your loved one.

Request Information +886 4 649 9480

Questions & Answers

Frequently Asked Questions

How do I know the aide will be a good fit for my family member?

Before any engagement begins, we arrange a brief introductory visit so your family member and the assigned aide can meet in a low-pressure setting. We take time to understand the individual's preferences, routine, and personality, and we assign aides based on compatibility as much as practical suitability.

What qualifications do Fernvale aides hold?

All our aides complete a structured in-house training programme covering personal care, safe handling, medication management, and emergency response. Many hold recognised care certifications. Each team member undergoes background checks prior to placement, and we conduct ongoing performance reviews.

Can I adjust the service arrangement after it begins?

Yes. We understand that care needs shift over time. You can modify the schedule, upgrade to a more comprehensive arrangement, or reduce hours as circumstances change. Simply speak with your care coordinator, and adjustments will be accommodated with reasonable notice.

What happens if the regular aide is unavailable?

Continuity matters. We maintain a trained backup pool and will always provide advance notice if a substitute is needed. Any replacement aide is briefed on your family member's specific routine and preferences before attending.

Do you offer care for individuals with specific health conditions?

Our aides are trained to assist individuals with a range of common conditions, including limited mobility, dementia in its earlier stages, diabetes-related care needs, and post-hospitalisation recovery. We are not a medical provider, and we encourage families to discuss complex health requirements with us directly so we can assess fit accurately.

How is pricing structured, and what is included?

Each service is priced per engagement. Weekend Respite Care starts at NT$8,100 for a weekend cycle, Nighttime Monitoring starts at NT$18,300, and the Premium Holistic package begins at NT$70,100 per month. Pricing covers all care duties within the agreed scope. There are no hidden administrative fees. Contact us for a personalised quote based on your specific requirements.

Is the service available across all of Taipei?

We primarily serve households across Taipei City, including Songshan, Xinyi, Da'an, Zhongshan, Zhongzheng, Neihu, Shilin, and adjacent districts. If your location is outside these areas, please contact us and we will do our best to discuss options.

Visit Us

Our Office in Songshan, Taipei

No. 127, Section 2, Wuchang Street, Songshan District, Taipei 105

Reach Out

We Would Be Glad to Hear from You

Whether you have a specific question or simply want to talk through what care might look like for your loved one, please reach out. We respond to all enquiries within one working day.

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